99abb Privacy Policy – How We Protect Your Personal Data

1Introduction

This Privacy Policy explains how 99abb — operated through the website 99abb.ws — collects, uses, stores, and protects personal information provided by players when they register for an account, use the platform, or interact with 99abb in any capacity. It applies to all players based in Pakistan and any other jurisdiction where 99abb operates.

When you create a 99abb account, you are trusting us with information about yourself. We take that trust seriously. This policy is written to be genuinely readable and clear — we want you to understand exactly what data 99abb holds about you, why, and what control you have over it. If there is ever something in this policy you do not understand or want clarified, please reach out to us at support@99abb.ws before proceeding.

This Privacy Policy should be read alongside the Terms and Conditions and Responsible Gaming page, both of which form part of 99abb's full player agreement. By registering a 99abb account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.

2What Data We Collect

99abb collects personal data in several categories depending on how you interact with the platform. Here is a full breakdown of what we collect and how it is gathered:

2.1 Registration Data

When you create a 99abb account, we collect your full name (as it appears on your CNIC), date of birth, mobile number, email address (if provided), and the password you create for account login. This is the baseline data required to open and maintain an account at 99abb.

2.2 Identity Verification Data

Before processing your first withdrawal, 99abb requires a copy of your valid CNIC for identity verification purposes. This is a standard anti-money laundering requirement. Verification documents are processed securely and accessed only by authorised staff. They are not shared with any party other than regulated identity verification service providers where applicable.

2.3 Financial and Transaction Data

99abb records all financial transactions on your account — deposits, withdrawals, bet placements, game results, and bonus transactions — along with the payment method details (mobile wallet number, bank account reference) necessary to process each transaction. We do not store full card numbers; this information is tokenised by our payment processing partners.

2.4 Usage and Technical Data

When you use 99abb, we automatically collect technical information including your IP address, device type, operating system, browser type, session duration, pages visited, features used, and time stamps for key actions. This data is used to improve the platform, detect fraud, and diagnose technical issues.

2.5 Communications Data

If you contact 99abb support — by email, live chat, or any other channel — we retain a record of that communication, including the content of the exchange and the time and date. This helps us provide consistent support and resolve recurring issues effectively.

3How 99abb Uses Your Data

99abb uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first seeking your consent or being required to do so by law.

• Account management: Creating, maintaining, and operating your 99abb account — including processing login sessions, account settings, and player preferences.
• Payment processing: Completing deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments. Your payment data is shared only with the processing partner required to complete the specific transaction.
• Identity verification: Verifying your age and identity before your first withdrawal, as required by 99abb's anti-money laundering and player protection policies.
• Platform operation and improvement: Using technical and usage data to monitor platform performance, identify and fix bugs, improve user experience, and develop new features that serve Pakistani players better.
• Fraud prevention and security: Detecting and preventing fraudulent activity, multi-accounting, bonus abuse, money laundering, and other security threats to the platform and its players.
• Responsible gaming: Monitoring account activity for signs of problem gambling and applying responsible gaming measures including deposit limits and self-exclusion when requested or required.
• Customer support: Responding to your queries, resolving account issues, and maintaining service quality through support interaction records.
• Marketing communications: Sending you personalised offers, bonus notifications, and platform updates — only where you have not opted out. See Section 11 for full details and opt-out instructions.

4Legal Basis for Processing

99abb processes your personal data on the following legal bases:

• Contractual necessity: Processing your registration data, financial data, and identity verification data is necessary to fulfil the contract between you and 99abb — that is, to provide the betting and gaming services you signed up for.
• Legal obligation: Identity verification and certain transaction record-keeping obligations arise from 99abb's compliance with applicable financial regulations and anti-money laundering requirements.
• Legitimate interests: Technical data collection, fraud detection, and platform security are processed on the basis of 99abb's legitimate interest in maintaining a safe, fair, and reliable platform for all players.
• Consent: Marketing communications are sent on the basis of your consent, which you can withdraw at any time through your account settings or by emailing support@99abb.ws.

5Data Sharing with Third Parties

99abb does not sell your personal data. We share personal data with third parties only in the limited circumstances described below:

5.1 Payment Processors

To complete financial transactions, 99abb shares transaction-relevant data (payment amount, payment method reference, player account identifier) with licensed payment processing partners including those operating Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking networks, and Visa/Mastercard systems. These partners are contractually prohibited from using your data for any purpose other than processing the specific transaction.

5.2 Identity Verification Providers

Where 99abb uses a regulated third-party identity verification service to process CNIC verification, the minimum necessary data is shared with that provider solely for verification purposes. Verification providers are bound by strict data handling agreements with 99abb.

5.3 Regulatory and Law Enforcement

99abb may be required by law to disclose player data to regulatory authorities, law enforcement agencies, or financial intelligence units in connection with investigations of fraud, money laundering, or other illegal activity. Such disclosures are made only to the extent required by applicable law.

5.4 Platform Technology Partners

Technical service providers — such as hosting providers, analytics platforms, and game content suppliers — may have access to anonymised or pseudonymised technical data for the purpose of providing their services to 99abb. These providers do not have access to personally identifiable player information beyond what is strictly necessary for their service function.

6How 99abb Secures Your Data

99abb employs multiple overlapping layers of technical and organisational security measures to protect your personal data:

• Transport encryption: All data transmitted between your device and 99abb's servers is protected with 256-bit SSL/TLS encryption — the same standard used by international banks.
• At-rest encryption: Sensitive data stored on 99abb's servers is encrypted at rest. Database access is restricted to authorised personnel only through role-based access controls.
• OTP verification for withdrawals: All withdrawal requests at 99abb require one-time password confirmation to the player's registered mobile number, ensuring only you can authorise a transfer of your funds.
• Intrusion detection: 99abb's systems are monitored continuously for unusual activity patterns that may indicate a breach attempt, bot activity, or unauthorised access.
• Staff access controls: Access to player personal data by 99abb staff is strictly limited by role. Support agents see only what is necessary to resolve a specific query. Verification documents are accessible only to compliance staff.

7How Long We Keep Your Data

99abb retains personal data for as long as it is necessary for the purposes described in this policy. Specific retention periods are as follows:

• Active account data: Retained for the full duration of your account being active on 99abb, plus a post-closure period required for regulatory compliance.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction in line with standard anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for the duration of your account's activity plus five years post-closure, or longer where required by applicable regulations.
• Support communications: Retained for three years from the date of the last interaction in a given support thread.
• Technical and usage logs: Retained for 12 months in detailed form; summarised thereafter for trend analysis.
• Marketing preferences: Retained until you update your preferences or request deletion, after which opt-out status is maintained as a compliance record.

8Cookies and Tracking Technologies

99abb uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain your session, and understand how the platform is used. Here is a breakdown of the types of cookies 99abb uses:

You can manage optional cookie preferences through your browser settings. Note that disabling essential or security cookies will impair your ability to use 99abb normally. No cookies placed by 99abb are used to share your data with third-party advertising networks.

9Your Rights Over Your Data

As a 99abb player, you have the following rights over the personal data we hold about you. To exercise any of these rights, contact us at support@99abb.ws. We will respond within 30 days of receiving a verified request.

10Children's Privacy

99abb is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under the age of 18. If 99abb becomes aware that a player is or was under 18 at the time of registration, the account will be immediately closed, all funds forfeited, and the personal data deleted from our systems to the extent possible under our regulatory retention obligations.

If you believe a minor has registered with 99abb and you have evidence of this, please contact us at support@99abb.ws immediately so we can investigate and take appropriate action.

11Marketing Communications

With your consent, 99abb may send you marketing communications about bonuses, promotions, new platform features, and personalised offers relevant to your betting activity and preferences. Marketing may be delivered via SMS to your registered mobile number, by email, or through in-platform notifications.

You can opt out of 99abb marketing communications at any time by:

• Updating your communication preferences in your 99abb account settings
• Clicking the unsubscribe link in any marketing email
• Texting STOP in reply to any marketing SMS
• Emailing support@99abb.ws with the subject "Unsubscribe"

Opting out of marketing does not affect transactional communications — you will still receive important account notifications such as deposit confirmations, withdrawal processing updates, and security alerts regardless of your marketing preferences.

12Changes to This Privacy Policy

99abb reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, we will notify registered players via their registered email address and display a prominent notice on the 99abb platform for a reasonable period.

The "Last Updated" date at the top of this policy indicates when the current version took effect. We encourage you to review this policy periodically. Continued use of 99abb after a policy update constitutes acceptance of the revised policy. If you do not agree with any change, you can close your account by contacting support@99abb.ws.

13Contact Us About Privacy

If you have any question, concern, or request relating to this Privacy Policy or how 99abb handles your personal data, please contact our dedicated privacy team. We aim to respond to all privacy-related queries within 72 hours, and to fulfil data subject requests within 30 days of identity-verified receipt.

For requests to exercise your data rights — access, erasure, portability — please include your full name and registered mobile number so we can verify your identity before processing the request. This verification step exists to protect you from unauthorised requests about your data.